Summary: Contrax processes the contract metadata and documents you upload to power renewal tracking and reminders. This page is a plain-language overview; binding terms live in your legal documents.

Trust and data processing

Contract renewal tools necessarily store commercial terms, dates, and files you choose to upload. Minimize sensitive data to what teams need for renewal operations, and align retention with your records management policy.

Practical controls

Role-based access for owners, admins, and viewers in your workspace
HTTPS webhooks with an optional shared secret header for automation endpoints you control
Integrations (Slack, Teams) configured by your administrators

Legal documents

Read the terms of service, licensing & SLA, security-review pack, cookie policy, and your organization’s privacy policy (linked from the footer where applicable) for authoritative commitments.

Frequently asked questions

What data does Contrax process?

Contract metadata and documents you upload for renewal tracking, plus integration configuration for reminders and write-back.

Where is the security-review pack?

Public controls and subprocessors are on usecontrax.com/security. Binding terms are in the terms of service and licensing SLA. SOC 2 artefacts are shared under NDA when they exist.

Where are binding legal terms?

Authoritative commitments are in the terms of service, cookie policy, licensing, and your organization privacy policy linked from the site footer.