Summary: Follow the contract’s method and address, send before the notice deadline, and keep proof. Contrax drafts the letter and stores the audit; counsel sends it. Contrax does not email the vendor.
How to send a non-renewal / opt-out notice
An opt-out notice is a legal communication. Treating it as an in-app “cancel” button is how companies stay stuck in auto-renewal.
Quick answer
Read the notices clause. Draft a letter that identifies the agreement, term end, and election not to renew. Send via the required method. File who/when/where. Contrax generates the draft from playbooks and dates, then records proof after you send it.
Steps
- Confirm opt-out deadline (expiration minus notice days, as written).
- Use the notice address and method in the MSA or order form.
- Have counsel review the draft (Contrax drafts are not legal advice).
- Send on time; keep bounce-free email headers or mail receipts.
- Record proof on the contract: method, date, recipient, reference, PDF hash.
What Contrax will not do
- It will not auto-email the vendor.
- It will not pretend a draft is executed legal notice.
- It will not replace your lawyer on ambiguous clauses.
When Contrax is the wrong tool
- You are exercising a different termination right (for cause, convenience) — get counsel.
- The vendor requires a portal click only — still keep a screenshot and date in the audit.
More on this job: vendor renewals · buyer guide · all how-to guides.